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RETURNS & EXCHANGE POLICY

OUR RETURNS & EXCHANGE POLICY.

Yes, we are pleased to offer a return policy on orders within 14 days of purchase.

Please email hello@noavelle.com to initiate your return. Please kindly include your order number, which pair of shoes you are looking to return and the reason for the return. All NOAVELLE items need to be returned in an unmarkedunused condition with the original packaging including dust bag(s).

If you returned any products prior to contacting us, we cannot guarantee that they will be accepted back.

WILL MY SHIPPING COSTS BE REFUNDED?

The original shipping costs will not be included in your refund. 

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